Returns & Refunds
At Nirjara, we strive to provide exceptional services and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refund
To be eligible for a refund, you must meet the following conditions:
- Refund requests must be made within 30 days of the purchase date.
- The service or product must not have been extensively used or benefited from.
- Proof of purchase (invoice or order ID) is required.
Non-Refundable Services
Some services and digital products are non-refundable:
- Personalized or custom wellness plans.
- One-on-one therapy or coaching sessions that have already been conducted.
- Subscription-based services after the free trial period has ended.
How to Request a Refund
If you meet the eligibility criteria, follow these steps to request a refund:
- Email us at support@nirjara.com with your order details.
- State the reason for your refund request.
- Our support team will review your request and respond within 5-7 business days.
Processing Time
Approved refunds will be processed within 7-10 business days, and the amount will be credited to your original payment method.
Contact Us
If you have any questions regarding our refund policy, feel free to contact us at:
- Email: support@nirjara.com
- Phone: +1 (800) 123-4567
